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Distance Service Sales Agreement

Version 1.0 · Effective: 18 August 2026

Data controller
Vadi Tekstil Bilgisayar İnşaat Sanayi ve Ticaret Limited Şirketi
Capacity
Limited company — data controller and service provider
Registered address
Mehmet Nesih Özmen Mah. Kayacık Sk. Zafer Han No: 18 İç Kapı No: 12, Güngören / İstanbul, Türkiye
Tax details
Merter Tax Office · Tax No. 9500419076
MERSİS
0950041907600012
KEP
[email protected]
Phone
+90 530 222 22 62
Professional chamber
İstanbul Ticaret Odası · Chamber legislation and professional rules
Contact
[email protected]

This agreement sets out the standard terms on which a merter.app software subscription is entered into online. The service is offered only to businesses acting for commercial or professional purposes. The subscribing business is the Buyer and the company identified above is the Seller/Service Provider.

Subject of the agreement

The Buyer receives the right to use the merter.app panel, messaging and catalogue tools, and the other features listed for the selected plan during the subscription period. The subscription does not transfer ownership of the software or its source code.

Order and formation

The plan scope, monthly total and renewal information are shown before payment. By completing the order, the Buyer accepts this agreement and the Subscriptions, Billing and Refunds terms electronically. The agreement is formed when payment is successfully confirmed through iyzico.

Price, taxes and payment

Current plan prices are displayed in Turkish lira on the pricing page and at checkout. Payment is processed through iyzico. Card details are not stored on merter.app servers. The Service Provider issues the invoice or other fiscal document required by law using the billing details supplied by the Buyer.

Service delivery

No physical product is shipped. Once payment is confirmed, the selected plan is activated electronically on the existing merter.app account. See Service Delivery and Refund Terms for delivery and access details.

Subscription, renewal and cancellation

The subscription renews in monthly periods. The Buyer may stop renewal from the panel; cancellation takes effect at the end of the paid period and the plan remains usable until that date.

Refunds

Duplicate or incorrect charges, charges after cancellation, prolonged unavailability caused by the Service Provider, and the request process are governed by the Service Delivery and Refund Terms.

Business use and withdrawal rights

merter.app is a B2B service. The Buyer confirms that the subscription is acquired for its business, trade or profession. Consumer-specific withdrawal rights therefore do not normally apply. Where a transaction must legally be treated as a consumer transaction, mandatory consumer protections remain unaffected.

Liability and related terms

Account security, permitted use, third-party platforms, intellectual property and liability limits are governed by the Membership and Service Agreement and Acceptable Use Policy, which form part of this agreement.

Disputes and contact

Subject to mandatory jurisdiction rules, the laws of the Republic of Türkiye apply and the courts and enforcement offices of Istanbul have jurisdiction. For order or contract questions, contact [email protected].

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